Acenta Quality

It is Acenta’s objective to be the first choice supplier of engineering grade steel bars and flats in world markets.

The pursuit of the excellence in the quality of our products to our customers is essential to the long term growth and survival of those key relationships. In delivering the corporate Quality Policy, Acenta’s philosophy is customer, employee and company working together and using closed loop feedback to drive continual improvements in both quality and efficiency.

At Acenta we believe that our quality ethos extends throughout our organisation and defines the world class service we provide in terms of product quality and customer satisfaction. The drive for the highest quality involves:

• investing in people
Acenta recognises that its employees are the most valuable asset and it involves all of them in the implementation of our quality systems through continual training and regular communication and briefing sessions.

• zero defects
Acenta is constantly striving to achieve a level of zero defects through the improvement in systems, technology and training. Throughout the organisation we use the root cause and corrective action philosophy.

• investing in research
We work closely with suppliers, customers and other external organisations, such as UK leading Universities, to ensure that our solutions match the standards required by modern industry.